Delivery and shipping costs

Delivery is only by Royal Mail in the UK and internationally.

On sending your order you receive a confirmation email.

Most of our products are sent in letter max followed (United Kingdom) and recommended priority mail (Foreign) according to the weight and size of the package.

Errors of information transmitted by the buyer when the order can not be the responsibility of MJW Brothers Company Limited for non receipt of the goods.

Buyer should check that the delivery is given to him is consistent with that provided on the order.

Upon receipt of a defective package, the buyer should make use of reserves before accepting delivery and to open the package.

The amount of shipping is based on rates tracked and signed parcels for:

UK and International – Overseas, Country of Eastern Europe (non-EU) and North Africa, USA, Canada, Asia, Oceania, Africa, Middle East –

And on standard rate for the whole European Union, Switzerland and Norway.

You can track your shipment on the website of Royal Mail www.royalmail.com (United Kingdom) or directly on the site MJW Brothers Company Limited in ORDER TRACKING space.

Regarding the loss of a package, we are not responsible for the facts of Royal Mail and we can make a new expedition. If the strike position we assume no liability for the late delivery.

Money-back guarantee

 

Return address:

MJW Brothers Company Limited

24 St Andrews Road

Liverpool L4 2RJ

United Kingdom

Withdrawal form downloading

Right-withdrawal

 

SECURE PAYMENT

Paypal account

Payment by credit card:

The credit card payment is made through our secure Paypal service.

However, you do not need to create a Paypal account.

 

ORDER TRACKING

After submitting your order you will receive a confirmation email.

When your payment is received and the package is ready, you will receive an email confirming receipt of your payment and informing you of the departure of your package with the tracking number and invoice attached.

We remind you that the delivery time is 3 to 5 days maximum working unless otherwise stated on the site.

If in case of force majeure, the delivery time would be more than 10 days, we promise to notify you by email as soon as possible after confirmation and payment of your order.

When paying by PayPal, PayPal will confirm receipt of your payment by email and simultaneously inform MJW Brothers Company Limited.

For questions or further information, you can contact JW Brothers Company Limited by telephone 44 7460902117 from Monday to Friday from 8:30 am to 19h.

Or email: contact@mjwbrothers.com All messages are processed within a maximum of 48 hours.